Terms of Service
Read terms of service and sign below to begin repair
All Mobile Matters will make every effort to complete all work requested by customer. In certain cases, attempts to resolve one issue may result in additional damage occurring to the device. If in the event this happens, you agree to hold AMM harmless and not liable for the replacement cost of the device. If your device cannot fully power on at time of submission, we cannot be held responsible for additional damages which could not be tested in advance. AMM will not be held liable for lost SIM cards, Memory Cards, Cases, Screen Protectors or Customer Data. Please back up any valuable data before submitting the device for service. Each repair made by AMM is guaranteed for up to 90 days after delivery given that no additional damage has occurred. Physical or liquid damage voids all warranty. All devices unclaimed after 30 days become property of AMM.
Return Policy Accessories: We accept phone and accessory returns within 14 days of original purchase. Your original receipt is required for returns and exchanges. Items must be returned in original condition with all original parts and are subject to a 20% restocking fee.
Return Policy Repairs: Repaired items are guaranteed to function at time of delivery. If the device continues to experience the same malfunction within 90 days of repair, we will repair it again at no cost. Additional malfunctions or malfunctions after 90 days are not guaranteed.
Refund Method: All refunds will be refunded to the original payment form only.
Non-Refundable items: Unlock Codes, Special Order Parts and Universal Battery Chargers, Qi Wireless Chargers.
Important Note: Special Order Parts have an expected delivery time of 3-5 Business Days. This excludes Weekends and Holidays. You will receive a phone call to schedule an installation appointment just as soon as the part arrives. Thank you for your patience.
Total Drop Protection Terms of Service