Recovering Data from a Broken Phone or Tablet.

One of the more common reasons customers visit our repair stores is to retrieve data from damaged devices. Whether your phone or tablet has a broken display, a non-functional touch screen, or has suffered liquid damage, recovering precious photos, videos, contacts, and notes can be crucial. Sometimes, even if the device is old and has been replaced, users still need access to their important files.

To avoid facing this issue, regularly backing up your device is essential. You can do this through a physical connection to your computer or use a cloud storage solution. Apple users can utilize iCloud, while Android users can rely on Google Drive.

But if you’re already in a situation where your device is not functioning, don’t worry—there are solutions available:

1. DIY Solutions:

A. Connect to an External Display: Use a USB dongle to connect your device to an external monitor. This can bypass a malfunctioning screen and allow you to navigate your device to access backup options.
B. Use a USB Mouse: Connecting a USB mouse to your device can act as a substitute for the touch screen, letting you operate it more easily.

2. Professional Data Recovery Services:

A. Screen Replacement: We can replace your device’s screen, allowing you to recover your data. Once recovered, you can use the old device as a backup or sell it to offset some of the replacement costs.
B. Temporary Screen Repair: We can install a temporary screen in-store, help you back up your data, and then remove the screen, charging you only for the data recovery service.
C. Certified Pre-Owned Devices: We offer certified pre-owned devices and can assist with transferring your saved data from the cloud to your new device.

These solutions have helped hundreds of customers recover their data successfully. If you’re facing this problem, give us a call at 1-800-715-3502 or visit us in-store for personalized assistance. We’re here to help you get back on track and ensure your valuable data is safe.