My phone fell out of its cradle on my motorcycle on the highway. It was pretty wrecked. I reached out to my provider and a replacement with the features I wanted was 3 generations old at this point and they wanted $1100. Nope. All Mobile Matters hooked me up with an identical phone, new for a little more than half of that. The new phone works great and was easy to set up. Eric was methodical and verified what I needed with all of his resources. I never had a doubt. Next time I have the need, I know where I’m going.